Terms of Service
These Terms of Service govern your use of NoeticDesk, a software platform operated from India. By creating an account or using NoeticDesk, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. ELIGIBILITY AND ACCOUNT
You must be at least 18 years of age and legally capable of entering a binding contract. NoeticDesk is intended for professional practitioners including astrologers, tarot readers, numerologists, and spiritual coaches managing their client practice.
You are responsible for all activity under your account and must notify us immediately at noeticdesk@gmail.com if you suspect unauthorized access. You agree to provide accurate information and keep it updated. Accounts may not be shared or transferred without our written consent.
2. FREE TRIAL
New accounts receive a 5-day free trial with full access. No credit card required. At trial end, your account becomes read-only until you select a paid plan. Your data is not deleted immediately — you have 30 days after trial expiry to choose a plan before data deletion is scheduled. A warning email will be sent before any deletion.
3. SUBSCRIPTION AND PAYMENT
Plans and pricing:Current pricing is available at noeticdesk.com/pricing.
Billing:Processed through Razorpay. By subscribing you authorize recurring charges to your payment method at your selected frequency. You confirm you are authorized to use the payment method provided.
Price changes:We will provide reasonable advance notice by email before any price increase. Changes take effect at your next renewal. You may cancel before renewal if you do not accept the new price.
Taxes:Prices exclude applicable taxes, including GST where applicable. Tax is calculated at checkout based on your billing location.
Failed payments:We will retry and notify you by email. Accounts not resolved within a reasonable period after the due date may be restricted until payment is completed.
Refund policy:We offer a 7-day money-back guarantee from the date of each payment. To request a refund, email noeticdesk@gmail.com within 7 days of the charge. Refunds are processed to the original payment method within 5–10 business days. Annual subscriptions are refunded pro-rata for whole unused months remaining. Nothing in this clause limits your statutory rights under applicable consumer protection law.
EU and UK users — right of withdrawal:Under EU Consumer Rights Directive and UK Consumer Contracts Regulations you have a 14-day right of withdrawal from the date of purchase. By expressly requesting immediate access to the Service upon purchase, you acknowledge that you lose this right of withdrawal once the Service has been fully performed.
4. CANCELLATION
You can cancel at any time from Settings → Plan & Billing. Your subscription remains active until the end of the current billing period. No partial refunds for unused days unless within the 7-day refund window or as required by applicable law.
After your subscription ends, your account is read-only. Data is retained for 90 days, with a warning email before permanent deletion. You can export your data at any time before deletion.
5. ACCEPTABLE USE
You agree not to:
- Store, process, or transmit illegal content or content violating applicable law
- Attempt unauthorized access to any part of the platform or other users' accounts
- Interfere with platform integrity, performance, or security
- Use automated scripts, bots, or scrapers without written permission
- Reverse engineer or attempt to extract source code
- Send unsolicited commercial communications through the platform
- Process data of persons under 18 without verifiable parental consent
- Misrepresent your identity or impersonate any person or entity
- Use the platform for any purpose other than legitimate professional practice management
Violations may result in suspension or termination without refund.
6. YOUR DATA AND CONTENT
You retain full ownership of all data you enter into NoeticDesk. We claim no intellectual property rights over your data.
You grant NoeticDesk a limited, non-exclusive license to store, process, and transmit your data solely to provide the Service. This license ends when you delete your account.
You are solely responsible for obtaining all necessary consents from your clients before entering their personal data into NoeticDesk. You represent and warrant that you have the legal right to collect and process all data you enter and that doing so complies with applicable law.
While we maintain infrastructure backups, you are responsible for your own data backups. We recommend using the Export feature regularly. We are not liable for data loss resulting from technical failures, user error, or circumstances beyond our control.
7. INTELLECTUAL PROPERTY
NoeticDesk and all associated software, design, name, logo, and intellectual property are owned by us and protected by applicable laws. These Terms grant you no right to use our trademarks, trade names, or logos without prior written consent. You may not copy, modify, distribute, sell, or create derivative works from any part of the platform.
8. DISCLAIMERS
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE OPERATION. NOETICDESK IS A PRACTICE MANAGEMENT TOOL ONLY AND DOES NOT ENDORSE, VERIFY, OR TAKE RESPONSIBILITY FOR ANY PROFESSIONAL SERVICES PROVIDED BY PRACTITIONERS USING THE PLATFORM. NOTHING IN THESE TERMS EXCLUDES ANY WARRANTY THAT CANNOT BE LAWFULLY EXCLUDED IN YOUR JURISDICTION.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NOETICDESK SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES INCLUDING LOSS OF PROFITS, DATA, CLIENTS, OR BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
10. INDEMNIFICATION
You agree to indemnify and hold harmless NoeticDesk from claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, violation of these Terms, violation of applicable law, or infringement of any third party's rights including your clients' privacy rights.
11. THIRD-PARTY SERVICES
NoeticDesk integrates with Supabase, Razorpay, Resend, and Google. Your use of these services is subject to their own terms and privacy policies. We are not responsible for the availability or practices of third-party services.
12. SERVICE AVAILABILITY AND MODIFICATIONS
We aim for high uptime but do not make a contractual uptime guarantee. Scheduled maintenance will be communicated in advance where possible. We may modify or discontinue features at any time. If we discontinue the Service entirely, we will provide reasonable advance notice and ensure you can export your data before shutdown.
13. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by the laws of India.
Step 1 — Direct resolution:Contact noeticdesk@gmail.com. We will make reasonable efforts to respond promptly.
Step 2 — Mediation:If unresolved within 30 days, the parties will attempt resolution through a mutually agreed mediator before arbitration.
Step 3 — Arbitration:Remaining disputes will be resolved through binding arbitration under the Arbitration and Conciliation Act 1996 of India. Language: English. Sole arbitrator. The award is final and binding.
EEA and UK users:Nothing in these Terms limits your statutory rights under EU or UK consumer protection law, including your right to bring claims before courts in your country of residence or lodge complaints with your local data protection authority.
14. COMPLIANCE WITH INDIAN LAW
We aim to comply with applicable Indian law, including the Information Technology Act 2000, IT (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, the Consumer Protection Act 2019, and the Digital Personal Data Protection Act 2023 to the extent in force.
15. TERMINATION
We may suspend or terminate your account for violations of these Terms. Where feasible, we will provide prior notice. Immediate termination without notice may occur for fraud, illegal activity, or serious security threats.
On termination: access is revoked immediately, data is retained for 30 days (export available on request), and data is permanently deleted after that period.
You may delete your account at any time from Settings → Delete my account.
16. FORCE MAJEURE
We are not liable for delay or failure resulting from causes beyond our reasonable control, including acts of God, war, pandemics, government actions, internet or infrastructure outages, or third-party service failures.
17. SEVERABILITY AND WAIVER
If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remaining provisions continue in full force. Failure to enforce any provision is not a waiver of that right.
18. ENTIRE AGREEMENT
These Terms and our Privacy Policy constitute the entire agreement between you and NoeticDesk regarding the Service and supersede all prior agreements.
19. CHANGES TO THESE TERMS
We may update these Terms from time to time. Material changes will be notified by email or through the platform before they take effect. Continued use after the effective date constitutes acceptance. The current version is always available at noeticdesk.com/terms.
20. CONTACT
For support and legal inquiries, please contact us at noeticdesk@gmail.com.